If you are not 100% satisfied with your NinetyNets, return them within 30 days from the date of purchase for an exchange or refund. Upon receiving the returned item, a refund of the purchase price (excluding shipping) will be applied to the same credit card that was used for the original order. We do not offer cash refunds. All shipping charges, both outbound and return, will be at the buyer’s expense. After 30 days, items may not be returned for a refund or exchange other than for defects covered by the 1-Year Limited Warranty.
Refunds and exchanges must be made according to our 30-Day Guarantee or 1-Year Limited Warranty. Be sure to contact us to receive a Return Authorization Number (RA#) before attempting to return any product.
When returning item(s), address the package to:
Attn: Kathy Dunn (NinetyNet)
4244 3rd Ave S.
Birmingham, AL 35222